At Linkin Energy, we are committed to providing high-quality jewelry and ensuring customer satisfaction. To offer you peace of mind with your purchase, we provide a 30-day warranty for our products under normal wear conditions.
30-Day Warranty
If your item develops a quality issue within 30 days of receipt, please contact us for a free repair or replacement.
We will cover the repair and reshipment cost for verified quality-related issues.
After 30 Days
For issues beyond 30 days, caused by wear, usage, or accidental damage, we do not provide refunds.
However, we do offer repair services — the customer will only need to cover two-way shipping costs, and repair fees (if applicable) will depend on the level of damage.
How to Initiate a Repair
Please contact us at info@linkinenergy.com with your order number and clear photos of the item.
Once your application is approved, we'll provide the return address and next steps.
Customer Support Contact Information
- Email: info@linkinenergy.com
- Customer Service Hours: Monday – Friday, 10:00 – 20:00 (Beijing Time, GMT+8)
We appreciate your trust in Linkin Energy and strive to provide the best service possible!