Política de reembolso

 

At Linkin Energy, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a flexible return and repair policy as follows:

7-Day Return Policy

You may return your item within 7 days of receipt for any reason.

• Items must be returned in their original condition and packaging.
• Customers are responsible for return shipping costs.
• For non-quality-related returns beyond this period, customers should cover both shipping costs and the 25% restocking fee.
• Each piece in our ONE-OF-A-KIND is a soul that cannot be replicated. Time has already shaped its form — our role is to preserve, not to perfect. For this reason, these creations are final sale. 

We encourage thoughtful selection; our team will gladly assist before your purchase.

Thank you for honoring the spirit of things that exist only once.

How to Initiate a Return

Please contact us at info@linkinenergy.com with your order number and clear photos of the item.

Once your return or repair is approved, we'll provide the return address and next steps.

Customer Support Contact Information

• Email: info@linkinenergy.com
• Customer Service Hours: Monday – Friday, 10:00 – 20:00 (Beijing Time, GMT+8)

We appreciate your trust in Linkin Energy and strive to provide the best service possible!